When ordering, the order is packed within 24 hours on business days. This does not apply to items where it is stated to be a remote stock item. Delivery time within Denmark is 2 business days after the order is shipped. All items are shipped with GLS.
If you regret your purchase - Cancellation right
You must return your order without undue delay and no later than 14 days after you have announced that you wish to exercise your right of withdrawal. Upon return you are responsible for the shipping costs and that the item is properly wrapped. You carry the risk of the goods when safely returned to us. Remember to get a receipt for handing in the package.
Repayment of the purchase amount
If you cancel your purchase, you will return the amount you paid for the item back to the payment method you used in the original transaction, unless otherwise agreed. We can refund the amount once we have received the item in proper condition. The amount will then be returned within 7 days.
If you regret the purchase, the item must be returned to:
You have, of course, 24 months of warranty. This means that you can either exchange your item, repair the item, exchange it, return the money or discount the price, depending on the situation.
Return in connection with a complaint
When returning the item, it is important that you inform us of the problem and are as detailed as possible. Remember to contact as soon as possible.
Returns must be made to:
Here is the link to our Tradeterms