3D-PRINT.com

Delivery

When ordering, the order is packed within 24 hours on business days. This does not apply to items where it is stated to be a remote stock item. Delivery time within Denmark is 2 business days after the order is shipped. All items are shipped with GLS.

If you regret your purchase - Cancellation right

You have 14 days to return from the day you received the item. You must notify within 14 days if you have regretted your purchase. The message must be sent to: This email address is being protected from spambots. You need JavaScript enabled to view it. and here you must make it clear that you want to exercise your right of withdrawal. You cannot undo your purchase by simply refusing to receive the item without notifying us.

Return

You must return your order without undue delay and no later than 14 days after you have announced that you wish to exercise your right of withdrawal. Upon return you are responsible for the shipping costs and that the item is properly wrapped. You carry the risk of the goods when safely returned to us. Remember to get a receipt for handing in the package.

Upon return contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone +45 22 26 95 82

Repayment of the purchase amount

If you cancel your purchase, you will return the amount you paid for the item back to the payment method you used in the original transaction, unless otherwise agreed. We can refund the amount once we have received the item in proper condition. The amount will then be returned within 7 days.

If you regret the purchase, the item must be returned to:

3D-PRINT.COM

Bækgårdsvej 17

2650 Hedehusene

Denmark

Complaint

You have, of course, 24 months of warranty. This means that you can either exchange your item, repair the item, exchange it, return the money or discount the price, depending on the situation.

Return in connection with a complaint

When returning the item, it is important that you inform us of the problem and are as detailed as possible. Remember to contact as soon as possible.

Returns must be made to:

3D-PRINT.COM

Bækgårdsvej 17

2650 Hedehusene

Denmark

Other things

For any other questions or concerns, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Here is the link to our Tradeterms